1. Information we collect
When you use our website or submit an enquiry, we may collect personal information such as:
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Your name
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Phone number
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Email address
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Address (if provided for quoting purposes)
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Any details you include in your message or quote request
We only collect information that is necessary to provide our services.
2. How we use your information
We use your information to:
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Respond to enquiries and provide quotes
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Organise site visits and installations
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Communicate with you about our services
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Improve our customer service
3. Sharing of information
We do not sell, rent, or trade your personal information.
We may share information only when required to:
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Complete your installation or service (e.g. subcontractors if needed)
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Comply with legal obligations
4. Data storage and security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
5. Cookies and website tracking
Our website may use cookies or analytics tools (such as Google Analytics) to help improve website performance and user experience.
These tools do not personally identify you.
6. Your rights
You may request access to, or correction of, the personal information we hold about you at any time.
You can also request that we delete your information, where legally possible.
7. Contact us
If you have any questions about this Privacy Policy or your personal information, you can contact us:
Rays Outdoor Blinds
Phone: 0422333981
Email: info@raysoutdoorblinds.com